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Faq

Support Center

In this section we offer tools to help navigate all there is to know about us and our business.

Should you need any additional information not listed herewith below kindly make contact and we will happily help wherever possible.

Applications

Questions relating to our application forms

Payments

All payment & Account related questions

Notifications

Notifications & Communication questions

Services Offered

What is the total scope of our work and service offerings

Frequently Asked Questions

How do I/We hire with you?

Firstly you would need to open an account with us then you can hire telephonically, via email or whatsapp.
We have multiple ways to make contact and place your order or hire request.

What is required to open an account or register with your company

Firstly a completed application form with all supporting documentation as per the requirements. Ie. Directors ID’s, Companies Proof of Bank Account , Companies Proof of Address.

Do you have 30 Day account Facilities?

We do not offer the traditional 30-day account facility however we do offer larger deposit values that allow as credit that we utilize for the account and hiring process which requires top-up payments in order to maintain a credit balance. The higher the credit given the more discount allocated to the account.

What credit figures do we opt for and how does it work?

We request credit paid per site location and/or project. The figure we ask is purely dependent on the client.

We start our credit facility in the following structures:

COD – Upfront Deposit and Hire (Deposit refunded upon equipment return and assessment).
R20,000-00 Upfront Credit to cover both deposit and hire costs. This option grants a 2.5% Discount on hire rates.
R50,000-00 Upfront Credit to cover both deposit and hire costs. This option grants a 5% Discount on hire rates.
R100,000-00 Upfront Credit to cover both deposit and hire costs. This option grants a 7.5% Discount on hire rates.

As the credit values run out we request a top-up prior to account balance reaching zero to ensure continued supply on site.

Credit values are determined by project size and frequency of top-up payments preferred.

Communication and time frames

Upon inception we require up to 72hrs in order to setup a complete vender supply in site location.

Depending on nature of equipment and volumes this may be shorter but never guaranteed.

Site requests will be responded to within 1 hour.

Equipment turn around times will depend on volumes needed, urgency needed and nature of equipment.
Equipment can be delivered as fast as 30min from confirmed availability, T&C’s apply.

All communication will be confirmed in writing prior to actioning any verbal request. 

Exactly What services do you offer?

Our services offered are in short any and all Construction related equipment from small plant to large plant.
We even arrange site clearance and Site demolitions if needed and much more…

We do our best to cover every need you may have except materials.

Need to ask a question

Should you have any additional questions please feel free to contact us on the button provided

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